Reference

dan77 Terms & Conditions, Clearly Set Out

Clear account rules cover verification, wallet records, access, and policy changes before you enter the dan77 lobby.

Account verificationWallet recordsPolicy accessLocal-law wording

What These Terms Cover For You

dan77 Service availability depends on jurisdiction. Users are responsible for checking local law before access.

These Terms & Conditions describe the agreement between you and us when you create, access, or use an account. They cover account details, phone verification, acceptable access, wallet records, requests for support, policy updates, and the steps used when access ends. Eligibility depends on local law,

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so you must check that using the service is permitted where you are located. You are responsible for keeping your login details private and for checking that submitted account information is accurate. A payment reference does not change these rules: DANA, OVO, GoPay, QRIS, bank transfer,
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and virtual account activity remains connected to the account record that initiated it. We may ask for clarification when account or payment details do not match. If wording changes, we will place the updated Terms & Conditions where you can read them before continued access.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

POLICY HELP

Get Help With Account Terms

A clear contact path matters when a policy question affects your account or wallet status.

Account access Use the account help path when you cannot complete phone verification or need clarification about an access clause. Include the email or phone linked to your account so we can locate the correct record.

Wallet status For DANA, OVO, GoPay, QRIS, bank transfer, or virtual account questions, send the payment reference and account identifier. We use those details to check the status against the applicable terms.

Policy changes Ask us to explain a revised clause through the same support route. We can point you to the current wording, identify the affected account step, and record a request for clarification.

DATA PRACTICE

How We Apply These Account Rules

Our policy handling is tied to practical account events rather than vague statements. We use the details you submit during account creation, phone verification, payment status checks, and support contact to apply…

Account data

We handle the name, contact details, phone verification result, and account activity needed to apply these Terms & Conditions. Keep your details current so an account question can be matched to you.

Payment records

DANA, OVO, GoPay, QRIS, bank transfer, and virtual account references may be checked against your account record. A matching reference helps us investigate status questions without exposing your login details.

Cookies

Cookies and similar device storage may keep your session, language choice, or security state working between pages. Your browser settings can remove them, although some account steps may then need repeating.

Account security

Do not share your password or verification code. If access looks unfamiliar, contact us through account help and tell us the device path involved, such as mobile browser or desktop browser.

Record retention

We retain account, payment, and support records for the period needed to apply these Terms & Conditions, resolve questions, and meet applicable legal requirements. Ask support what record category your request concerns.

Change requests

You can request correction of inaccurate account details or ask how your data is handled. Send the request through support with enough account context for us to verify ownership before changes are made.

Terms & Conditions Questions Answered

These answers address the account and policy searches we hear most often from Indonesia. Read the full Terms & Conditions before opening an account, then use the support route if your situation involves a payment reference, phone verification issue, data request, or question about access where local law permits.

You can read the current Terms & Conditions on this policy page before completing account access. We keep the wording available so you can check account, wallet, data, and access clauses in one place.

Yes. The Terms & Conditions apply to account activity connected with DANA, QRIS, OVO, GoPay, bank transfer, and virtual account references. Keep each payment reference if you need a status check.

Access depends on local law and your location. You must confirm that access is permitted where you are, provide accurate account details, and complete any phone verification requested before account use.

Contact account support with the incorrect field and your account identifier. We may verify ownership before making a correction, particularly when the change could affect phone verification or a wallet record.

Send a data request through the account help route and explain whether you need correction, access details, or clarification about retention. We may ask for identity checks before responding or changing a record.

They can be updated when our policy or operating requirements change. We place the revised wording on the policy page, and you should read the current version before continuing account access.

Provide your account identifier, payment method, reference number, date, and a short description. For DANA, OVO, GoPay, QRIS, bank transfer, or virtual account issues, do not send your password or verification code.

dan77 Terms & Conditions, Clearly Set Out

Get Help With Account Terms

How We Apply These Account Rules

Account data

Payment records

Cookies

Account security

Record retention

Change requests

Terms & Conditions Questions Answered

01 Where can I read dan77 Terms & Conditions?

02 Do the Terms & Conditions apply to DANA and QRIS?

03 Can I use dan77 from Indonesia?

04 What happens if my account details are incorrect?

05 How do I ask for a change to my data?

06 Can the Terms & Conditions change after I create an account?

07 What should I send about a wallet dispute?

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